Privacy and cookie statement

Privacy and cookie statement

Privacy and cookie statement

The EHBO Huis, located at Hertog Albrechtstraat 78, 1611GP Bovenkarspel, is responsible for the processing of personal data and the use of cookies as reflected in this privacy statement.

Contact information:

Hertog Albrechtstraat 78, 1611GP Bovenkarspel

Cookies by The First Aid Home

The First Aid House uses only technical and functional cookies. And analytical cookies that do not invade your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone when you first visit this website. The cookies we use are necessary for the technical operation of the website and your ease of use. They ensure that the website works properly and, for example, remember your preference settings. It also allows us to optimize our website. You can opt out of cookies by setting your Internet browser to stop storing cookies. In addition, you can also delete any information previously stored through your browser’s settings.

How do we get your information?

When you use the The First Aid House website, you sometimes leave personal data with us.

You leave your information with us in the following ways:

Navigation through the website

Filling out forms

Special and/or sensitive personal data that we process

Our website and/or service does not intend to collect information about website visitors who are under the age of 16. Unless they have permission from parents or guardians. However, we cannot verify whether a visitor is over 16. We therefore recommend that parents be involved in their children’s online activities to avoid collecting data about children without parental consent. If you believe that we have collected personal information about a minor without such consent, please contact us at and we will delete this information.

What do we do with your data?

The First Aid House stores and processes your data for the following purposes:

Collect and analyze statistics in order to optimize the website;

Delivering the products and services you purchase from us;

Building a contact history;

How long we keep data

The First Aid House will not retain your personal data for longer than is strictly necessary to fulfill the purposes for which your data is collected. Our retention period(s) are: 3 months.

Sharing with others

The First Aid House will handle your personal data confidentially. We will never sell your information to other parties unless necessary to perform our agreement with you or to comply with a legal obligation.

Contact details

The website and the personal data you leave here are managed by The First Aid House. For questions and comments regarding this Privacy and Cookie Policy, please feel free to contact us at

Third party websites

This Privacy and Cookie Policy does not apply to third-party websites that may be accessed through this website via links.

Viewing, modifying or deleting data

You have the right to access, correct or delete your personal data. You may send a request for inspection, correction or deletion to To ensure that the request for access is made by you, we ask that you enclose a copy of your proof of identity with the request. We hereby ask that you black out your passport photo and citizen service number (BSN) in this copy. This is to protect your privacy. The First Aid House will respond to your request as soon as possible, but within four weeks.


The First Aid House takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you have the impression that your data is not properly secured or there are indications of misuse, please contact us at

General data protection regulation (AVG)

Does The First Aid House comply with the AVG?

Yes, we have taken all kinds of measures to ensure that we comply with this legislation. For example, we have an SSL certificate on our website, we have updated our cookie and privacy notice on the website, we have strict protocols when it comes to login names and passwords, and we have visibility into exactly what data we process, through which processors, and we can demonstrate, modify and delete it upon request. We also state in every agreement we enter into with our customers what data we process, why we do so and how it can be retrieved and deleted.

General name and contact information.

When you fill out a contact form with us through the website or other channel, contact us by phone and/or enter into an agreement with us, the following information about you will be stored:

First name

Last name

Email address

Phone number

We use this information to establish the agreement, offer and deliver our services and products to you.

Privacy and cookie policy changes.

First Aid House reserves the right to make changes to this Privacy Statement. It is therefore recommended that you review this Privacy Statement regularly to ensure that you are aware of these changes. The most current version can always be accessed through the website.

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